Thank you for your patience and understanding at this very difficult time. We are taking all measures to ensure the safety of our patients and staff around coronavirus and keep essential services running.
Before contacting the practice, please could you make sure that you read the information found on this website https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19.
If you have symptoms of fever (above 37.8C) or a new cough (even if you have not travelled anywhere) the current advice is:
- If you live alone you must self-isolate at home for 7 days.
- If you live with others ALL of you must self-isolate at home for 14 days.
It is VERY IMPORTANT that you DO NOT come into the practice. More information on how to self-isolate is available on nhsinform.scot
Most people will be able to manage the illness at home without medical help and will not need to phone the surgery.
If you feel very unwell or much more breathless than usual, please do phone the surgery on 0131 322 2111 or NHS 24 on 111.
How you can help us to keep helping you:
Please try not to come into the surgery building unless absolutely essential. This helps reduce the risk of infection to you and our staff.
If you have no symptoms but are worried about the virus, contact with a possible case, or unsure about the latest Health Protection guidance, please do not call the surgery but use the freefone Coronavirus Information Line on 0800 028 2816.
We need to keep the phonelines open for our most unwell and vulnerable patients.
- Please do not come to the surgery to order or collect prescriptions. Try to use the prescriptions tab above, your usual pharmacy or post your request in our post box located at the front entrance OUTSIDE the building.
- ALL prescriptions will be sent directly to a pharmacy for collection. Please make sure you tell us which pharmacy you would like to collect it from.
- You should only order medication when it is due. There is no need to stockpile.
Chronic disease annual reviews by the nurse and other non-essential nurse appointments will be postponed until further notice. Elderly patients with conditions such as heart disease, diabetes etc should stay at home away from the risk of infection. Please follow the link for advice on social-distancing measures for at risk groups.
Look out for each other. Please think of what you can do to help others less able than you who may be self-isolating. #viralkindness
If you have any letters for the doctor these can also be posted in our grey post box at our main entrance just before you come into the surgery.
Our drop in baby weight clinic run by health visiting team has now also been postponed until further notice. If you need to speak with our health visitors you can still do this via phone by calling 0131 536 9620.
We understand this is a difficult time for us all and your mental health and well-being is really important. If you are feeling anxious or struggling with your mental health please click this link to watch our video where Kat our senior mental health nurse explains the "STOP" strategy.
If you are self-isolating and need a note for your employer, please follow the guidance here: 111.nhs.uk/isolation-note
We will continue to keep our patients updated as the situation progresses.